Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately. However, once your order arrives to you, you may reach out to our support team in order to start a claim if damaged.
If you've selected Priority + Insured shipping, you will be given the option to have your order reshipped, or refunded if the order is lost in transit.
If you ordered using "Free Shipping" or "Priority Processing" we will reship your package if it is lost during transit.
NoSzn Clothing is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error, we will fully take responsibility for the original order that was made for you at no charge.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Shipping time varies by location. Orders are processed in 48–72 hours, followed by 7–14 business days for delivery:
Location – Estimated Shipping Time
United States, Canada – 7–15 Business days
United Kingdom, Europe – 7–15 Business days
Australia, New Zealand – 7–15 Business days
Central & South America – 15–25 Business days
Asia – 7–15 Business days
Africa – 15–30 Business days
Max delivery time – 20 business days.
This doesn’t include our 48–72 hour processing time.
All shipping times exclude clearance/customs delays.
You will receive an email with a tracking number once your order is shipped, but sometimes due to free shipping, tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2–5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
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